POPIA — the Protection of Personal Information Act — sounds scary, but for most small businesses in the West Rand it comes down to a few practical things.

Who does POPIA apply to?

If you collect a customer's name, email, phone number or ID — on a website form, WhatsApp chat, invoice or booking sheet — you are processing personal information.

Our simple checklist

• Have a clear Privacy Policy on your website explaining what you collect and why.
• Only collect what you need, and keep it secure (strong passwords, updates, backups).
• Don't share customer details without a lawful reason.
• Respond if a customer asks what you hold about them.

We are not lawyers, but we help SMEs review website forms, privacy notices and basic safeguards. Book a cybersecurity / IT consultation and we'll walk through it with you in plain language.

Contact Kagiso Online — 9139 Zwelitsha Str, Kagiso 2, or WhatsApp 081 708 0005.